Build a centralized travel portal to manage bookings, customers, travel packages, hotels, flights, payments, suppliers and other travel-related operations.
Gen Softech develops customized travel portal solutions according to the business model, booking workflow, supplier integrations and operational requirements of travel agencies, tour operators and other travel businesses.
Bring travel products, bookings, customers and business operations into one platform.
A travel business may need to manage different products, suppliers, customers, bookings, payments and service workflows from a single platform. A custom travel portal can bring these activities together according to the business requirements.
Depending on the project scope, the portal can support travel agencies, tour operators, B2B travel companies, B2C travel businesses or other organizations that need online travel booking and management functionality.
Gen Softech develops travel portal solutions with functionality planned around the required booking journey, user roles, supplier connectivity, payment process, reporting requirements and business operations.
Our travel software development services are available for businesses in Delhi, Noida, Gurgaon and other locations across India.
Select the features that match your travel products, booking process and operational requirements.
Manage applicable flight search, availability, booking and passenger information workflows.
Provide hotel search, room information, booking and reservation management functionality.
Create and manage customized tour packages, itineraries, pricing and package details.
Support applicable airport transfers, vehicle bookings and local transportation services.
Manage booking records, statuses, customer details and applicable service information.
Maintain customer profiles, booking history and relevant travel information.
Connect suitable payment services and maintain applicable payment transaction records.
Connect suitable travel suppliers and third-party services through supported APIs.
Generate relevant booking, sales, customer and operational reports.
A B2C travel portal can provide customers with a convenient way to search travel products, review available options, submit booking information and complete supported payments.
The interface can be designed around your products and customer journey, with responsive layouts for desktop, tablet and mobile users.
Allow customers to search available travel services.
Provide relevant filters for dates, destinations, price or other options.
Display applicable hotel, flight, package or service information.
Guide customers through the required booking information.
Connect suitable payment options for supported transactions.
Allow authorized customers to review their applicable bookings.
Travel businesses working with agents or resellers may require a separate B2B portal with controlled access, booking functionality, pricing rules and transaction management.
B2B functionality can be planned according to your partner structure, products, access permissions and commercial workflow.
Create and manage authorized travel agent or partner accounts.
Control access to applicable portal functionality.
Support applicable partner-specific pricing or commercial rules.
Provide wallet functionality when required by the business model.
Manage bookings created through authorized business partners.
Provide relevant booking and transaction reports.
Create travel packages around your destinations, activities, schedules, inclusions and pricing structure.
Create and manage destination-specific travel information.
Build day-wise or service-based travel itineraries.
Include applicable hotel or accommodation details.
Add applicable transfers and transportation services.
Include activities, sightseeing or other travel services.
Manage applicable package prices, inclusions and exclusions.
Manage travel products, customers, bookings, payments, suppliers and reports from a centralized administration panel.
Manage customers, agents, employees and other authorized users.
Manage applicable flights, hotels, packages and other travel products.
Review booking records, statuses, customer details and service information.
Track applicable payment transactions and booking-related payments.
Manage B2B agents, partners, access permissions and applicable transactions.
Review booking, sales, customer and operational information.
Configure applicable business rules, portal settings and system preferences.
Control access to administration modules according to user roles.
Maintain relevant transaction and activity information for operational review.
A centralized booking module can help travel businesses organize reservations, customer details, payment information and applicable service records.
Booking workflows can be customized according to the type of travel service, supplier process and operational requirements of the business.
Explore Ecommerce DevelopmentFind bookings using relevant customer or reservation information.
Manage applicable departure, arrival and stay information.
Maintain required passenger and customer information.
Display applicable service, reservation and transaction details.
Track applicable booking, confirmation, cancellation or other statuses.
Provide applicable confirmations, invoices or travel documents.
Connect suitable third-party travel services when your business requires real-time or external booking functionality.
Connect suitable flight inventory and booking services through supported APIs.
Integrate applicable hotel availability, room and reservation services.
Connect supported transportation or transfer service providers.
Integrate applicable destination or travel information services.
Connect suitable payment gateways for supported booking transactions.
Connect other external systems according to the technical requirements.
Travel portals can connect suitable payment gateways to support online booking payments according to the business and transaction requirements.
The payment workflow can include applicable transaction status handling, booking confirmation, payment records and reconciliation-related information.
Connect suitable payment methods for supported bookings.
Record applicable successful, pending or failed payment states.
Maintain relevant booking payment information.
Generate applicable invoices or payment documents.
Support applicable refund processes based on business rules.
Implement appropriate security controls around payment-related workflows.
A travel portal can maintain customer profiles and relevant booking information so authorized users can access the details required for service management.
Customer functionality can be customized around the information collected during registration and booking.
Explore CRM SoftwareMaintain customer information required by the travel business.
Display applicable previous and active travel bookings.
Manage relevant communication and contact information.
Store or reference applicable travel-related documents.
Provide relevant booking and service notifications.
Support customer service workflows around applicable bookings.
Organize supplier-related information and workflows according to your travel business model.
Maintain information about hotels, travel providers and other suppliers.
Manage applicable flight supplier information and connections.
Organize hotel supplier and accommodation-related information.
Manage relationships with applicable travel business partners.
Record relevant commercial or operational terms where required.
Review applicable booking and supplier-related information.
Travel agencies working with multiple agents or business partners can use a dedicated B2B portal to manage authorized users, bookings and applicable commercial workflows.
Agent functionality can be configured according to the required access, pricing, wallet, booking and reporting structure.
Register and manage authorized B2B travel agents.
Provide controlled access to the B2B portal.
Allow agents to search supported travel products.
Create and manage applicable agent bookings.
Support wallet functionality where required.
Provide relevant booking and transaction reports.
Selected portal functionality can be made available through responsive web pages or connected mobile applications.
Design travel search, packages, booking and account pages for mobile screens.
Provide convenient access to supported travel searches.
Support applicable booking workflows on mobile devices.
Connect supported payment functionality for mobile bookings.
Provide relevant booking and service notifications.
Allow customers or agents to access supported account information.
Travel portals may handle customer information, booking records, payment-related data and business transactions. Access should therefore be planned according to the responsibilities of each user type.
Authentication, authorization and application-level security requirements can be included in the software architecture according to the project scope.
Secure access for authorized customers, agents and administrators.
Control functionality according to defined user roles.
Restrict sensitive modules and information to authorized users.
Maintain relevant application and transaction activity records.
Apply appropriate application and database-level protection measures.
Use suitable authentication and access controls for connected APIs.
Not every travel business follows the same booking or operational process. The portal can therefore be planned around your specific requirements.
Customize the interface, branding, navigation and customer journey.
Implement booking and operational workflows according to your process.
Create appropriate access for customers, agents, staff and administrators.
Support applicable pricing, markup, discounts or commercial requirements.
Connect suitable external travel and business systems.
Create reports around the information your business needs to monitor.
We structure the development process around your travel products, booking workflows, integrations and business goals.
Understand your travel services, users, booking process, suppliers and business requirements.
Define modules, user roles, booking journeys, integrations and reporting requirements.
Plan responsive screens for customers, agents, administrators and other authorized users.
Develop the portal, booking workflows, business logic and required management modules.
Connect suitable travel, payment, shipping, communication or other third-party APIs.
Test booking workflows, user permissions, payments, integrations and application functionality.
Prepare the completed portal for the selected hosting and production environment.
Handle applicable improvements, integrations, fixes and future functionality requirements.
The portal can be planned according to the type of travel business and services you provide.
Manage customer bookings, travel services, packages and business operations.
Create and sell customized tours, itineraries and travel packages.
Provide travel agents and business partners with controlled portal access.
Offer customers online search, booking and travel service management.
Manage destinations, packages, inclusions, pricing and customer bookings.
Connect suppliers, agents and business partners through defined workflows.
Manage travel products, bookings, customers and business information from a connected platform.
Reduce repetitive manual activities by organizing common travel processes digitally.
Provide different experiences and access levels for customers, agents and administrators.
Integrate suitable travel, payment, communication and business systems.
Use dashboards and reports to review bookings, sales and other available business information.
Start with required functionality and expand the portal as business requirements change.
Travel agencies, tour operators and travel businesses in Delhi NCR and across India can use customized travel software to organize bookings, customers, travel products, suppliers and related business operations.
Gen Softech can develop the portal around your required business model instead of forcing the same workflow on every travel company. The project scope can include B2C, B2B or combined functionality depending on the business requirements.
Travel portal development can also be connected with suitable payment gateways, travel APIs, CRM systems, ecommerce functionality, communication services and other required integrations.
Common questions about custom travel portals, bookings, integrations and travel software development.
Share your travel services, booking process, user types, API requirements and business objectives with Gen Softech to discuss the right development scope.